About Our Order Fulfillment and Operations Management Services
Elite OPS started in 1995 and has been in business for over 18 years. As the company has grown and our services have expanded, we have evolved into an end-to-end order fulfillment and operations management company. This evolution led us in 2006 to change our name to Elite OPS and add the tag line “Operations: Managed”. Our success has come from treating each customer as a partner in our business. We have also been able to leverage our kitting, assembly and production capabilities and vendor relations to ensure greater reliability than our clients have found on their own, while reducing all the logistical headaches and stress.
The mantra within Elite OPS is “Deliver Peace of Mind.” It is the overriding principle that guides us to exceed customer expectations. When we enter into a new client relationship, we see it as a long-term partnership and we are committed to help them succeed – their success is our success.
Elite OPS headquarters is based in Lindon, Utah (South of Salt Lake City, Utah and North of Provo),our Order Fulfillment Warehousing facilities are in Spanish Fork, Utah. Our customer base extends across the United States. The nature of our processes does not require the client close at hand. In fact, some of our best clients are constantly on the road and do all of their business with us by phone and e-mail. They know that we are attentive and responsive to their needs and will be accessible to provide them with the service and materials they need to take care of their customers, regardless of how far away from home they may be.
Many companies don’t even use the term operations management, and yet they find themselves bogged down doing exactly those kinds of activities at the expense of revenue-generating opportunities. At Elite OPS, we know that you can make more money if someone is in your corner to manage all the details surrounding logistics and product distribution. We have invested in the technology, expertise, and warehousing facilities to take care of and manage your operational load. Our tracking software, flexible staffing ability, manufacturing and assembly equipment, warehouse system, and shipping experience make us an ideal turn-key order fulfillment partner.
Give us a call and experience the peace of mind Elite OPS stands ready to deliver. 800.845.9287
Our Mission Statement
Our vision at Elite OPS is to provide customized solutions and services tailored to meet the specific and ever-changing logistics needs that face our customers today. We continually strive for best in class quality, innovation, and value. Our objective is to be experts as a business process outsource provider by offering a full turn-key supply chain management solution. We promise to provide exceptional customer service and make it easy for our customers to operate by eliminating all of the daily logistics concerns from their operations.
We will be known for our leadership edge through our passion for high standards, our respect for diversity and our commitment to create a solid partnership with each customer. We will continually communicate with, and learn from our customers in order to improve our service. We promise to never lose touch with our customers. We will be on top of today’s and tomorrow’s technology to ensure our customers always have the best tools and solutions available to them.